Thursday, March 28, 2024

City of Toronto issues 2023 interim property tax bills, introduces eBilling option

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The City of Toronto has issued 2023 interim property tax bills – the first of two tax bills mailed each year. New this year, residents can register for the City’s new electronic billing (eBilling) option and register to receive email notifications of their property tax bills.

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Payment due dates for the interim tax bill under the three-instalment plan are March 1, April 3 and May 1. The 2023 final tax bill will be mailed in May.

For property owners enrolled in the Pre-authorized Tax Payment program, the 2023 interim tax due dates are:

  • Two-instalment plan: March 1
  • Six-instalment plan: March 1, April 3 and May 1
  • 11-instalment plan: February 15, March 15, April 17, May 15 and June 15

The City’s recommended 2023 Budget property tax increases will be considered at a special meeting of City Council on Tuesday, February 14. The final 2023 property tax bill will be mailed in May and will include the final instalment payment dates.

With the new paperless billing option, customers can register to receive email notifications of their property tax bills and can then view, print and download their digital property tax and utility bills through a secure website. Customers can enrol in eBilling services through the City’s Property Tax Lookup and Utility Account Lookup webpage or MyToronto Pay. More information is available on the City’s website.

Property owners can make payments through MyToronto Pay banks or financial institutions using online banking, telephone banking, at a teller or ATM; by enrolling in the Pre-authorized Tax Payment program; or by cheque.

MyToronto Pay is a digital payment platform that offers additional payment options, including:

  • Electronic funds transfer – transferred directly from a bank account with no fee
  • By credit card using Visa, MasterCard or American Express (a fee of 2.35 per cent of the total payment amount applies)
  • By debit card (a fee of 1.5 per cent of the total payment amount applies).

More information about this payment platform is available on the City’s website.

Payments must reach the City before the end of the day on the due date to avoid late fees and penalties. Property owners enrolled in pre-authorized payment plans and who have moved are reminded to update their account information with the City or their financial institution to avoid penalties and fees from payments being applied to the wrong property.

In-person counter services located at civic centres and Toronto City Hall are open. Locations and hours of operation are available on the City’s Inquiry & Payment Counters webpage.

Property owners can access their property tax account details by using the online Property Tax Lookup tool, by speaking to a customer service representative at the 311 Tax & Utility Inquiry Line, available Monday to Friday from 8:30 a.m. to 4:30 p.m., with extended hours of 8:30 a.m. to 6 p.m. on February 27, 28 and March 1. Customers outside Toronto can call 416-392-CITY (2489), and TTY users can call 416-338-0TTY (0889).

A number of property tax, water and solid waste relief programs are available to lower-income property owners. More information is available on the City’s Property Tax, Water & Solid Waste Relief and Rebate Programs webpage: www.toronto.ca/services-payments/property-taxes-utilities/property-tax/property-tax-rebates-and-relief-programs.

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.

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